Terms & Conditions – LiveMyExperience.com (Last Updated: July 07, 2023)
1. Applicability of the Terms & Conditions
Welcome to LiveMyExperience.com! These Terms & Conditions govern your use of our website and services. By accessing, browsing, or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.
1.1. Definitions
– “LiveMyExperience,” “we,” “us,” or “our” refers to the platform and its operators.
– “Hosts” are experience sharers who offer various activities, events, and experiences to guests on the platform.
– “Guests” are users interested in participating in experiences provided by hosts.
2. Reservations for Guests
When you complete the contact form to communicate with a host, please allow sufficient time for the host to respond and confirm availability for your desired experience.
3. Reservations for Hosts
3.1. Free Experiences: As part of our platform’s mission to promote a sense of community and shared experiences, we encourage hosts to provide their experiences for free. However, we understand that certain experiences may entail required costs, such as materials or transportation. In such cases, hosts may opt to share these costs among participants to ensure fairness and accessibility.
3.2. Host Discretion: Hosts have the right to refuse sharing their experiences. For a more personalized experience, hosts may engage in communication with guests to understand their preferences and expectations before accepting a booking.
3.3. LiveMyExperience Review: Our team may review your listing to ensure compliance with our Terms & Conditions. We may request modifications or clarifications to ensure your listing aligns with our platform’s values and offerings.
3.4. Non-Compliant Listings: Listings that do not adhere to LiveMyExperience terms may be subject to removal from the platform to maintain a consistent and reliable experience for users.
4. Hosting Requirements
As hosts, you play a vital role in delivering unique and memorable experiences to guests. To maintain a LiveMyExperience profile and provide exceptional service, hosts are expected to uphold the following requirements:
4.1. Professionalism: Hosts must demonstrate a high level of professionalism by being available and reachable for guests and the LiveMyExperience, particularly during the booking process and around the time of the experience. Present yourself in an appropriate and professional manner, adhering to hygiene standards. Communicate with guests and LiveMyExperience in a polite and respectful manner.
4.2. Commitment to Bookings: Once a booking is confirmed, hosts are expected to fulfill the commitment promptly. While unforeseen circumstances may arise, canceling or not showing up to a booking without informing guests and without a valid reason is unacceptable.
4.3. Brand Loyalty: As representatives of LiveMyExperience, hosts are expected to promote a cohesive and positive brand image. Tours should always be private, and guests from different bookings should not be mixed. Hosts should personally lead experiences and refrain from sending substitutes.
4.4. Online Presence: Maintain a professional online presence and set your privacy settings accordingly, taking into account the LiveMyExperience image when sharing social profiles.
4.5. Impartiality: Remain impartial and maintain a service-oriented and calm demeanor when interacting with guests.
4.6. Safety and Responsibility: Hosts are responsible for maintaining high standards of safety and security during the experiences they offer. Assess activities for potential hazards and inform guests of relevant safety procedures when necessary. Hosts must refrain from being intoxicated during experiences and should never provide alcoholic beverages to minors. Possession or use of illegal drugs during experiences will result in immediate removal from the LiveMyExperience platform.
4.7. Boundaries: Hosts should refrain from emotional or intimate involvement with any guest, whether real or perceived, to ensure professionalism and avoid any conflicts of interest.
5. Warranties
While LiveMyExperience endeavors to provide accurate and reliable information, we do not warrant that our website and services will be uninterrupted or error-free. We may make changes, modifications, or improvements to the website and services without prior notice.
6. Disclaimer
6.1. Website Information: We strive to provide accurate and up-to-date information. However, we cannot guarantee the availability, reliability, or quality of our website and services or the events listed on our platform, including the nature and quality of the experiences.
6.2. User-Generated Content: User-generated content, including that shared by hosts and travelers, does not necessarily represent the views or opinions of LiveMyExperience. We do not endorse any entity, product, or service mentioned in user-generated content.
7. Liability
7.1. Service Facilitation: LiveMyExperience facilitates the availability of our website, application, and services, acting as an intermediary between hosts and guests. Participation in experiences hosted by hosts is at the guests’ own risk.
7.2. Compensation: LiveMyExperience’s liability for damages shall be limited to the amount paid by guests for the relevant experience.
7.3. Indirect Damages: In no event shall LiveMyExperience be liable for any indirect, special, incidental, or consequential damages arising from or related to the use of our website, application, or services.
7.4. Third-Party Links: LiveMyExperience may provide links to third-party websites or services for informational purposes. However, we do not control or endorse the content, privacy policies, or practices of these third-party websites. Users should exercise caution when accessing such links.
7.5. Assumption of Risks: Participation in experiences and activities arranged through LiveMyExperience involves inherent risks, and guests voluntarily assume all risks and liabilities associated with such experiences. Hosts are responsible for ensuring the safety and quality of their experiences.
7.6. Release and Indemnification: By using LiveMyExperience, users agree to release, discharge, and hold harmless LiveMyExperience, its affiliates, directors, employees, agents, and contractors from any claims, damages, liabilities, and expenses arising from or related to the use of our website, application, or services.
8. Intellectual Property
All content on LiveMyExperience.com, including text, graphics, logos, images, videos, and software, is protected by intellectual property laws. Users may not reproduce, distribute, modify, display, or use any content without obtaining prior written consent from LiveMyExperience.
9. Privacy Policy
LiveMyExperience is committed to protecting user privacy. Our Privacy Policy explains how we collect, use, and safeguard personal data. By using our website and services, users consent to the collection and processing of their personal data as described in the Privacy Policy.
10. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of Greece. Any disputes arising from or related to these Terms & Conditions or the use of LiveMyExperience.com shall be subject to the exclusive jurisdiction of the courts of Greece.
11. Changes to the Terms & Conditions
LiveMyExperience reserves the right to modify or update these Terms & Conditions at any time without prior notice. Users are responsible for reviewing these Terms & Conditions periodically. Continued use of our website and services after any changes constitute acceptance of the updated Terms & Conditions.
12. Contact Information
For any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at info@LiveMyExperience.com.
By using LiveMyExperience.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Your use of our platform constitutes a binding agreement between you and LiveMyExperience, and you agree to comply with all provisions outlined herein. If you do not agree to these terms, please discontinue the use of our website and services.
Enjoy your journey of discovery and connection with LiveMyExperience!